Delete Account

1. Fill in the form below with the mobile number of the account.
2. A person from our team reads every request. We contact you on that mobile number to make sure the request really comes from you.
3. After that we delete the account and tell you when it is done.

Nothing is deleted automatically by this form. Deletion is permanent and cannot be undone, so save any bills or reports you want to keep first.

• Your account: name, mobile number, PIN, profile details and photo.
• Your logins on every device, and the push notification tokens of your phones.
• If you own a business on UdyogPortal: its profile, its published website, and its records, such as customers, products, staff, bookings, expenses and tasks.
• The photos and files you uploaded.

• Bills, receipts and payment records that a business must keep under tax law. They are kept for 8 years, as GST and income-tax law require, and then removed.
• Bills that another business made for you as its customer. They belong to that business and stay in its records. To have them changed or removed, ask that business.
• If you worked as staff for a business on UdyogPortal: your attendance and salary records belong to that employer and stay in its records.
• A record of the plans you paid for, including the Google Play order id or the payment reference, for accounting.
• Security logs and the record of changes for one year, and backups for up to 90 days.
• This request itself (your name, mobile number and reason), as proof that we acted on it, for 3 years.

Deleting your account does not cancel a Google Play subscription. Cancel it in the Google Play app, under Payments and subscriptions, so that you are not charged again.

Your personal data is removed within 30 days of the request being confirmed, and is gone from backups within 90 days.

You do not have to delete the whole account. Most records (a customer, a bill draft, a photo, a staff member) can be deleted by you inside the app. To have something else removed, email us and say what it is.

Write to us from any email address with the mobile number of the account. We will confirm on that mobile number before deleting.