Terms of Use

UdyogPortal is run by Mahaparv Technologies LLP ("Mahaparv Technologies", "we"), A/P Kasegaon, Tal-Walwa, Dist-Sangli, Kasegaon, Govt. Colony, Kasegaon Police Station, Miraj, Sangli 416415, Maharashtra, India.

LLP Identification Number (LLPIN): ADA-3156.

• You must be 18 years old or older.
• You sign in with your own mobile number. One mobile number has one account.
• The name and date of birth you give must be your own and must be true. We ask for the date of birth again if you forget your PIN.
• Keep your PIN secret. What is done in your account with your PIN is treated as done by you. Tell us at once if someone else has used your account.

• Everyone starts with a customer account. It is free, and it stays free.
• A business is added to your account when you start the Business plan. You remain a customer of other businesses with the same account.
• If a business adds your mobile number as staff, you see the work screens of that business. That business decides what you may see and do there, and it can remove you.

• You are responsible for everything your business puts into UdyogPortal and shows on its website: the business details, products, prices, photos, offers, bills and messages.
• Your taxes, licences, registrations and the laws of your trade are yours to follow. UdyogPortal gives you tools; it does not give tax or legal advice.
• You enter your customers' and staff's details only when you have the right to. Their data belongs to your business. You answer their questions and requests about it; we help you where we can.
• A sale, booking, order or bill is an agreement between the business and its customer. UdyogPortal is the tool both use. We are not the seller and we are not a party to that agreement.

• The Business plan is sold inside the UdyogPortal Android app through Google Play, and Google Play takes the payment. We never see or store your card or UPI details.
• The price and the period are shown to you before you pay. The price Google Play shows is the price you pay.
• If a free trial is offered to you, AutoPay is set up first and nothing is charged during the trial. The first payment is taken when the trial ends, unless you cancel before that.
• The plan renews automatically at the end of each period, at the price shown, until you cancel it in Google Play.
• If a payment fails or the plan ends, your business becomes read-only: you can see everything and nothing is deleted, but you cannot add or change business records until the payment is fixed or the plan is started again. Your customer account keeps working.

Cancelling and refunds follow Google Play's rules; the Refund Policy explains how.

• Use UdyogPortal for anything that is against the law, or sell anything that the law does not allow.
• Give false details, pretend to be another person or another business, or publish something that misleads customers.
• Publish or send anything sexual, obscene, hateful, harassing, violent or harmful to children (see the Acceptable use and content policy).
• Send messages to people who did not ask for them, or enter other people's mobile numbers without a real business reason.
• Try to get into another account, test or break our security, or disturb the service for others.
• Copy or collect data from UdyogPortal by automatic means, or publish content that belongs to someone else without their permission.

• What you enter stays yours. We do not sell it.
• You allow us to store, process and show your content as far as that is needed to run UdyogPortal for you. For example, we show your business website to the public because you published it.

What we collect, why, and the choices you have are in the Privacy Policy.

We send an SMS code to check your mobile number, and notifications about your account, your plan and things that need your attention. You can turn off the notifications that are not required in your phone's settings.

We work to keep UdyogPortal running and your records safe, but we cannot promise that it will never stop or never have a mistake. Keep your own copy of important bills and reports.

We may add, change or remove features. If a change takes away something important that you pay for, we will tell you in the app before it happens.

You can stop using UdyogPortal at any time. To stop paying, cancel the plan in Google Play. To have your account and data deleted, use the Delete your account page.

We may pause or close an account that breaks these terms, harms other people or puts the service at risk. Where we can, we tell you first and give you time to put it right.

Before we close an account we give 30 days' notice, except for unlawful content, which we may remove at once. After an account is closed, the business can still download its records for 30 days.

We are responsible for running UdyogPortal with reasonable care. We are not responsible for a deal between a business and its customer, for what a business enters or publishes, or for loss caused by things outside our control, such as a network or phone failure.

UdyogPortal is provided as it is. As far as the law allows, our total responsibility to a business for any claim is limited to the fees it paid us in the 12 months before the claim; for a free account it is nil.

These terms are governed by the laws of India. Courts at Sangli have jurisdiction. Please write to us first; most problems are solved that way.

Disputes are not sent to arbitration. Write to our Grievance Officer first; if it is not settled, the courts at Sangli decide.

The UdyogPortal app, website, software, designs, the name UdyogPortal and its logo belong to Mahaparv Technologies LLP. While your account is active you may use UdyogPortal for your own business and personal use. You may not copy, sell, rent or resell it, take it apart or reverse engineer it except as the law allows, or use our name or logo without our written permission.

Some parts of UdyogPortal work through other companies, such as Google Play, WhatsApp, SMS providers and Google Maps or Fonts. When you use them, their own terms also apply. We are not responsible for a service that another company provides, but we will help you where we can.

You agree to compensate Mahaparv Technologies LLP for any loss, claim, penalty or cost that arises because you broke these terms or the law, because of what you published or sold, or because of your dealings with your customers or staff.

We are not responsible for a delay or failure caused by events outside our reasonable control, such as a natural disaster, epidemic, war, riot, strike, government order, or a failure of the internet, power, a telecom network or a service provider.

When these terms change, the date at the top of this page changes and we tell you in the app. If you keep using UdyogPortal after the new date, the new terms apply to you.

• If a court finds part of these terms invalid, the rest still applies.
• If we do not enforce a right at once, we have not given it up.
• We may transfer these terms to a company that takes over UdyogPortal, and we will tell you if we do. You may not transfer your account without our written consent.
• These terms, together with the Privacy Policy and the other policies on this site, are the whole agreement between you and us about UdyogPortal.
• We send notices to you in the app, by SMS or WhatsApp to your registered mobile number, or by email if you gave one. Send notices to us at the address and email on the Contact Us page.
• Clauses that by their nature should continue after your account ends, such as responsibility, compensation and law, continue.
• If a translation of these terms differs from the English text, the English text applies.

These terms are an electronic record under the Information Technology Act, 2000 and the rules made under it, and are published as rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 requires. They need no physical or digital signature. By creating an account, or by using UdyogPortal, you accept them.

Complaints can be sent to our Grievance Officer: Dhiraj Kulkarni