Refund and Cancellation

• When a free trial is offered to you, Google Play first sets up AutoPay with the payment method you choose. This is how the plan continues by itself after the trial.
• Nothing is charged during the trial. The day the trial ends and the amount of the first payment are shown before you start.
• If you cancel before the trial ends, you are not charged. Your business then becomes read-only when the trial ends.
• If you do not cancel, the first payment is taken when the trial ends, and the plan continues.
• A free trial is given once. Google Play decides whether an account can have one.

The plan is weekly, monthly or yearly, as you chose. It renews automatically at the end of each period, at the price Google Play shows, until you cancel.

If the price changes, Google Play tells you before the new price is charged and you can cancel instead.

1. Open the Google Play app on your phone.
2. Tap your profile picture, then Payments and subscriptions, then Subscriptions.
3. Choose UdyogPortal and tap Cancel subscription.

You can also open the same page from UdyogPortal: on your plan page, tap Manage in Google Play.

Removing the app from your phone, or asking us to delete your account, does not cancel a Google Play subscription. Cancel it in Google Play so that you are not charged again.

• The plan stays on until the end of the period you have already paid for, or until the end of the trial.
• After that your business is read-only: you can see your records and download them, but you cannot add or change them. Your customers cannot place new orders on your website.
• Nothing is deleted. Start the plan again and everything works as before. Your customer account is not affected at any time.

• The payment is taken by Google Play, so a refund is asked for through Google Play and is decided under Google Play's refund policy. In the Google Play app, open your order history and choose the order to report a problem or ask for a refund.
• When you cancel, the period you have already paid for is not refunded in part. The plan simply stays on until that period ends.
• If you were charged twice, or charged after you cancelled, write to us with the Google Play order number. We will check it and help you get it corrected.

We do not give refunds ourselves beyond Google Play's policy, except when you were charged twice, or a payment failed but money was taken: that amount is always returned.

If Google Play cannot take a payment, your business becomes read-only until the payment is fixed. Fix the payment method in Google Play and the plan continues. Nothing is deleted while you do this.

The price Google Play shows includes the taxes that apply. Google Play sends the receipt for each payment to your Google account's email address.

To ask for a refund, or if something about a payment looks wrong, write to us at support@mahaparvtechnologies.com with the mobile number of your account and the Google Play order number.